Terms of Service

Last updated: December 2024

Effective date: December 2024

1. Acceptance of Terms

By accessing and using Esankethik's services, including our website and Venturik platform, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Esankethik provides digital transformation services including:

  • Venturik - The Startup Operating System (SaaS platform)
  • Custom web and mobile application development
  • AI and data analytics services
  • Design and branding services
  • Digital marketing and SEO services
  • Hosting and infrastructure services

3. User Accounts

To access certain features, you must create an account. You are responsible for:

  • Providing accurate and complete information
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Interfere with or disrupt the services or servers
  • Upload malicious code or harmful content
  • Violate any intellectual property rights
  • Attempt to gain unauthorized access to our systems
  • Use the services to spam or send unsolicited communications

5. Payment and Billing

Subscription Plans

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as expressly stated
  • We reserve the right to change pricing with 30 days notice
  • Failed payments may result in service suspension

Custom Services

  • Custom development projects require signed agreements
  • Payment terms are specified in individual project contracts
  • Additional work may require separate agreements

6. Intellectual Property

Our Content

All content, features, and functionality of our services are owned by Esankethik and protected by intellectual property laws.

Your Content

You retain ownership of content you create using our services. By using our services, you grant us a license to host, store, and display your content as necessary to provide the services.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the services, to understand our practices.

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted service. We may perform maintenance and updates that temporarily affect service availability.

  • We target 99.9% uptime for our hosting services
  • Scheduled maintenance will be announced in advance
  • We are not liable for third-party service interruptions

9. Termination

Either party may terminate this agreement:

  • You may cancel your subscription at any time
  • We may suspend or terminate accounts for violation of terms
  • We may discontinue services with reasonable notice
  • Upon termination, your right to use the services ceases immediately

10. Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Esankethik shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or use.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

13. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: legal@esankethik.com

Address: Unit 101 Oxford Tower, HAL Old Airport Rd, Bangalore

14. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by email or through our services. Continued use of our services after changes constitutes acceptance of the new terms.